Established in 2021, NovoBliss Research Pvt. Ltd. is a Contract Research Organization (CRO) headquartered in Ahmedabad, Gujarat - India, providing clinical research and testing services across dermatology, cosmetic, nutraceutical, pharmaceutical, and consumer product domains. NovoBliss values the commitment it provides to its customers and respects the privacy of all individuals whose Personal Information may be processed by NovoBliss in the performance of its services and business operations.

This Privacy Policy applies to all Personal Information of Individuals, either in electronic or paper format, received by NovoBliss Research Pvt. Ltd.

NovoBliss may change this Policy from time to time by updating this page without notice to ensure that an appropriate level of protection for Personal Information is maintained. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically to familiarize yourself with any modifications. Continued use of this website after such modifications will constitute acknowledgment and agreement of the modified terms.

“Individual” means any natural person.

“NovoBliss” means NovoBliss Research Pvt. Ltd. and any entity that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with NovoBliss Research Pvt. Ltd.

“Personal Data” or “Personal Information” means any information relating to an Individual.

“Sensitive Personal Data” means Personal Data that requires a higher level of protection under applicable Data Protection laws, including but not limited to Personal Data revealing racial or ethnic origin; government-issued identification numbers; trade union membership; genetic or biometric data; data concerning health; sex life or sexual orientation; and data relating to criminal convictions and offenses.

“Applicable Data Protection Laws” means laws and regulations in force that apply to the processing of Personal Data by NovoBliss.

NovoBliss may collect Personal Data necessary to render its services, including personal identification details, contact information such as email address and telephone number, mailing address, demographic information, preferences, and interests that can be used to identify you.

NovoBliss processes Personal Data as described in this Privacy Policy and reserves the right to conduct additional processing as permitted or required by law or regulatory obligations.

Personal Data such as name, photograph, email address, postal address, date of birth, gender, marital status, emergency contact details, health records (where applicable), qualifications, education, professional certifications, work experience, employment history, and other information required for employment purposes.

Personal Data such as name, organization name, designation, official email address, and contact number collected for business communication and contractual purposes.

Personal Data such as name, company name, IP address, email address, and other information collected for marketing, communication, and website improvement purposes.

NovoBliss collects Personal and Sensitive Personal Data of clinical trial participants strictly for the conduct of clinical studies. Access to such data is limited to authorized personnel only and is handled in compliance with ethical, regulatory, and confidentiality requirements.

Where required by law, NovoBliss obtains explicit consent before collecting or processing Sensitive Personal Information, including health-related data. Such information is collected only when voluntarily provided through legitimate correspondence or study participation.

Personal Information may be collected through websites operated by NovoBliss and related digital platforms.

NovoBliss may collect Personal Information through email, telephone, SMS, online forms, surveys, chats, letters, or other correspondence referring to this Privacy Policy.

Personal Information may be collected offline during meetings, events, conferences, interviews, or phone conversations.

NovoBliss may obtain Personal Information from publicly available sources, business partners, sponsors, investigators, or third parties, where permitted by law.

Certain information may be collected automatically, including IP address, browser type, operating system, device information, screen resolution, and language settings.

Cookies and similar technologies may be used to collect technical information and improve website functionality. Users may manage cookies through browser settings.

NovoBliss requires this information to understand user needs and provide better services, including:

• Internal record keeping
• Conduct and management of clinical studies
• Improvement of services and website functionality
• Business communication and marketing activities
• Responding to inquiries and service requests
• Regulatory, legal, and compliance purposes
• Ensuring data security

NovoBliss adopts appropriate data collection, storage, and processing practices and security measures to protect Personal Information against unauthorized access, alteration, disclosure, or destruction. Security measures include controlled access, password protection, and secure data systems.

NovoBliss does not sell Personal Information. Personal Information may be shared with:

• NovoBliss affiliates bound by this Privacy Policy
• Third-party service providers acting on behalf of NovoBliss under confidentiality obligations
• Regulatory or legal authorities where required by law

Information Retention

 

Rights of Access, Correction, and Objection

Personal Information and Children